Order Tracking

Order Tracking

Tracking your order is an important step in ensuring that it arrives safely and on time. Unfortunately, delays can occur due to various reasons, such as problems with custome, the postal service or delivery issues. Here are some tips on how to track your order and what to do if there are any delays.

Finding Your Tracking Number:
The first step in tracking your order is to find the tracking number. This number is usually provided in an email. If you cannot find the tracking number, contact us at Smart Beauty directly and ask for it.

Tracking Your Order:
Click here to go to the tracking website; ProCarrier  
Once you have the tracking number, you can use it to track your order online through ProCarrier . All of our shipping companies provide online tracking services that allow you to see where your package is in real-time. To track your order, go to the shipping company's website and enter the tracking number. You will be able to see the status of your package, including when it was shipped, where it is currently located, and when it is expected to arrive.

Delays in Shipping:
If there is a delay in shipping, don't panic. It's not uncommon for packages to be delayed due to weather, customs inspections, or other issues. Check the tracking information regularly to see if there are any updates. If the package has been delayed for more than a few days, contact us at Smart Beauty for more information.

In some cases, packages may be lost or stolen during shipping. If you suspect that your package has been lost or stolen, contact us at Smart Beauty immediately. We will investigate the matter and provide you with a resolution, such as a refund or replacement.


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